To download the app, which is compatible with the iPhone, iPod touch and iPad, visit www.edward.org/erwaittimes and click on the Edward ER app icon or search “Edward ER” in the App Store.
Edward was among the first hospitals in the country to make ER wait times available. In addition to finding wait times via the app, people can text, click, or call to find out how quickly they will begin treatment in Edward’s ERs:
Text: “ERwait” to 41411
Click: www.edward.org (check the ER wait time box in the upper right corner of the home page)
Call: (630) 527-5969
Edward offers 24/7 emergency services, including a Kids’ ER, at
Edward’s ER wait times are calculated by averaging the time from when a patient arrives and checks in to the time they are placed in a room where treatment begins, commonly referred to as the "door to treatment area" time. The wait times are updated every 15 minutes.
For those situations that don’t require an ER, Edward has Immediate Care facilities in Bolingbrook,
Edward’s Emergency Department was recently named a recipient of the Emergency Nurses Association (ENA) first annual Lantern Award, which is given to ERs that exemplify exceptional and innovative performance in the core areas of leadership, practice, education, advocacy and research.
Edward is one of only 20 healthcare providers in the country, and one of only two in
For more information about Edward’s ER wait times and Edward’s Emergency and Immediate Care services in the west and southwest suburbs, connect online at www.edward.org/erwaittimes.
